All orders of in-stock items are processed and shipped within 2-3 business days. Order delivery takes an additional 3-4 business days.
You will receive your items within 5-7 business days of your purchase.
If you have any questions about your order, please reach out to us via email: firstname.lastname@example.org
All purchases are subject to exchange only or store credit on other merchandise within 15 days of purchase. We happily send additional photographs and even offer FaceTime shopping so you may examine your choices before purchasing & we specialize in happy clients.
We do offer refunds if your one of a kind item is damaged during shipping. Please let us know about the damage within 24 hours of receiving it. If it is a replaceable item, then we will happily replace it or send for repair.
Items sold at discounted prices are not eligible for refund, exchange or store credit & are “final sales”.
We are happy to offer our clients flexible purchasing on anything over $200. Layaway is 90 days of free financing with a 20% down payment. Layaway down payments & additional payments are non refundable & must be completed in a timely manner. Once an item is placed into layaway that layaway must be completed and cannot be “switched out” for other items. Limit of 2 layaway plans per person during the same time frame. If the layaway terms of payment are not met in the agreed upon time frame then the layaway will be cancelled & all payments forfeited as well as the merchandise. Layaway items are final purchases and may not be exchanged.
Extended Layaway on items of $1000 or more can be for a period of 6 months. If you are interested in a piece & need slightly different terms please don’t hesitate to ask. We design custom plans regularly.